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Personal healthcare. Inspired by you.
We can deliver a truly personalised service because of the unique way our home delivery service works. And that service has been inspired by you. After all, who better to tell us how to deliver the best, personalised service than someone just like you?
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How our service works
Have you ever wondered what happens when you speak to your personal advisor and place your order?
This short video follows the process from order, through picking, packing and finally being dispatched.
We hope you enjoy it!
Personal advisor
A friendly, dedicated personal advisor
To us you are not just a number, not just a customer. You are a member of our family, an exclusive club where you can get the support you need when you need it. To our members Bullen Healthcare is like a safe haven/sanctuary of support.
As a member of Bullen Healthcare you will have a dedicated personal advisor who knows you, is your champion, supporter, friend and advocate. Your advisor will be a specialist in the conditions you have to manage, and has helped thousands of people come to terms with life’s new obstacles and thrive once again. Your dedicated advisor will call you every month for your monthly support ‘check-in’ and you will speak to the same person, who you can really get to know, every time. We will speak with you for as long as you need, whenever you need.
Peace of mind
We take the hassle out of your healthcare
Living with a medical condition and navigating the care system to get the right support can be daunting. We believe no one should have to do this alone. That is why we are on hand to share the load. Whether that be getting the right supplies, seamlessly when you need them; accessing support from our network of specialist charities; having someone there to fight your corner or simply a friendly voice on the end of the phone, we are here for you, 365 days a year.
Receive exactly what you need,
when you need it
A personalised, seamless service tailored to your needs
Making sure you get the right product at the right time is fundamental to us. Our innovative stock check and precision shipping ensures you receive the correct stoma/urology products and medication when you need it, delivering what you need, right to your door, wherever you are. No wastage or automatic repeat prescriptions. And if something does go wrong, as sometimes happens, the Rapid Response Team will work tirelessly to get supplies to you.
You’re in safe hands
Paul Bullen
Bullen Healthcare - About Us
160 years of life-changing healthcare
With 160 years delivering life-changing healthcare we have learnt a thing or two. Specialists in stoma, urology and woundcare, inspired by our customers and a driver to do the right thing we have developed a home delivery model that goes above and beyond delivering stoma/urology products and medication prescriptions. We know that you will always get a consistent level of personal service from every one of our team. How do we know this? Because we only hire people who respect others, are non-judgemental, compassionate, with a can-do attitude and an appetite for solving problems.
Our independence means more choice for you
We supply any make and manufacturer
We believe that you should have a say in the products you want to use. That’s why we remain independent, supplying any make and manufacturer. And we work closely with all manufacturers so that you always have the most up-to- date products.
Complimentary items every month
The largest selection of complimentary items
With the largest selection of complimentary healthcare items, we take the hassle out of your daily product needs. From hand sanitisers to mattress protectors, wet wipes to cooler bags, tidy pals to radar keys you can find all those useful little companions to your healthcare products under one roof. No need for an extra trip to the shops.