"My personal advisor has made me feel very comfortable in discussing my requirements. Things I need and maybe options I’d never even thought of. That’s another thing, actually. She’s told me about things that I didn’t even know existed, products that have been helpful for me and I’ve had the nurse come round. That was stuff that I never thought would happen."View our customer stories

Shine, a charity formed in 1966 to help families and individuals affected by spina bifida and hydrocephalus, is now a community of 75,000 individuals, families and friends and professionals.

Working throughout England, Wales and Northern Ireland they provide essential services and support to all of their members. You can find out more about Shine here.

Shine Health Direct

March 2015 saw the launch of the Shine Health Direct service, a partnership between Shine, Bullen Healthcare and Pharmore Plus.
Shine Health Direct is an exciting initiative launched under the ‘Shine Health’ banner. The service is for Shine members who need regular stoma and continence products and prescription medication delivered efficiently and discreetly to their door.  By providing all of your stoma and continence and prescription medication in one order Shine Health Direct aims to take away any hassle and provide a more efficient, personalised and stress-free home delivery service.

The service is managed by a team of Shine Health Direct personal customer advisors who have supported people with spina bifida and hydrocephalus over a number of years.

Shine Health Direct benefits

  • Combined appliance and medication deliveries, or appliance only service available if required
  • Your own dedicated customer service advisor from Shine Health Direct
  • One call, one order – we call or e-mail you
  • Range of complimentary items
  • Complete peace of mind – no more worrying  about running out of stock

If you would like further information about Shine Health Direct or would like to discuss your requirements with one of our Shine customer care team please contact us on 0800 023 8857 or click here to fill in our enquiry form and one of our team will contact you as soon as possible.